Peppers The Sands Resort - Torquay

2 Sands Boulevard, Torquay, VIC, Australia, 3228show map
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Highlights
8
FabulousBased on  39 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

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Overview

The comfortable Peppers The Sands Resort is rated 4 stars and features 112 rooms for guests to stay in.

The hotel is set in a central location 14 km away from Waurn Ponds Shopping Centre. The property lies within 4 km from the city center.

Avalon airport is situated within a 40-minute drive from Peppers The Sands Resort.

Rooms

There are luxurious rooms with complimentary Wi-Fi, climate control, cable TV with on-demand movies, a dressing area and ironing facilities provided for travelers staying in Torquay. Peppers The Sands Resort offers rooms with park view. The rooms feature en suite bathrooms as well as an electric kettle, a fridge and a stove for self-catering.

Eat & Drink

Residents can have breakfast in the restaurant. Several dining options include Hanners Restaurant and Bar which offer menus of Australian meals and placed 100 meters away from the hotel.

A continental breakfast is served at the price of AUD 18 per person per night.  The hotel offers a buffet breakfast at the price of AUD 28 per person per night. 

Services

Along with free self parking, a designated place for smoking and a safe deposit box there are a business centre, a meeting room and a banquet hall available on the premises.

Relax

Peppers The Sands Resort pampers guests with an indoor swimming pool, a library and a tennis court. A gym and a fitness center as well as lawn tennis and golf are provided on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   112.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Indoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's menu

Cots

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Massage
  • Library

Room view

  • Garden view
  • City view
  • Golf view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 10 amFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Avalon (AVV)20.1 mi
Moorabbin (MBW)47.2 mi
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Reviews
7.6
FabulousBased on  39  reviews
  • 4.6
    Guest rating

    The swimming pool

    The staff from the restaurant were rude couldn't eat there on any night as staff said they were fully booked and yet told us to come back after 8.30pm only to tell us that they couldn't fit us in.Then we asked for them to make pizza for us only to be told by the staff wait I will take you order when I'm ready waited 15min hen left and when outside the hotel for food.Has room service it came 11/2 later and then came without lids on the food .Which is not a really hygienic,hair or other matter could fly into food.I Could go on ,but we will not saying with you again so I just wont bother

  • 4.2
    Guest rating

    Unfortunatley I have mainly bad things to say. We booked in for dinner and waited 1.5hrs for our mains and when they did arrive they were not what I would call 'fine dining' as was advertised. As compensation for the tardy service of our food we were offered a free desert and were able to choose from their ice-cream range (again not fine dining). The restaurant was poorly understaffed and while the ataff were very pleasant it did not stop us being let with a sour taste in our mouths. The next morning we were disappointed again to find that breakfast was ill prepared and unorganised with small amounts of food for the number of patrons and a constant problem of them running out of things. We stayed there for our one year anniversary hoping to have a laxurious and romantic time and instead were left very dissappointed and ill compensated. We will not stay with them again. I would recommend anyone who doesn't mind driving an extra hour to stay at the Mantra in Lorne instead it was half the price and more than double the experience in every way.

  • 7.0
    Very good

    The room, view and breakfast.

    Not being able to book in for dinner.

  • 7.0
    Very good

    Well I think that the resort is well designed and the golf course is great

    A little over the top with some pricing especially on New Years Eve

  • 6.2
    Good

    The view of the car park from the hotel window and the distance from township amenities.

  • 8.8
    Superb

    Nice small city, very clean, calm, relax, nice beach,people are very friendly

  • 10.0
    Exclusive

    Also a great stay here. Good location, quiet rooms, good service and a great breakfast.

  • 8.8
    Superb

    Excellent bedroom

    Having to pay $25 a day for WiFi in the room

  • 8.2
    Fabulous

    The room was large and bathroom was great. Easy access to room. Being able to book an in room massage was great and well worth the money.

    Bed was a little hard but that was about it

  • 5.0
    Guest rating

    Easy to find.

    Bathroom was not really clean. Bed was uncomfortable! Who pushes together two single mattresses these days!!! You lost our dinner reservation which we made directly with your online site. You also did not notice that we had booked two rooms even though we paid fully for them both. This was missed by your staff. Both of these lost bookings was not in anyway reconciled by your staff ie. A free drink even! This was very disappointing.

  • 10.0
    Exclusive

    The rooms are very quite.

    Walking distance from conference room back to hotel to your hotel room late a night.

  • 9.6
    Exclusive

    value for money (special offer), size of the rooms, very friendly staff, great golf course, quiet

  • 9.2
    Superb

    The resort is built in a great setting

  • 9.0
    Superb

    it was really relaxful and was peaceful, staff were really nice and room was really big.

    only thing i was dissapointed was i ordered the spa delux thinking there was a spa in the room and there wasnt only thing that let me down

  • 8.2
    Fabulous

    When we arrived we decided to order room service, even though the restaurant was busy the room service was prompt. The room had a very large, comfortable bed and good bathroom facilities.

    When we arrived to check in we were not acknowledged for some time at reception and it was not busy. We went to make a reservation at the restaurant for dinner but the staff weren't very attentive or friendly so we decided to get room service. When we got to our room (which was a 5 minute walk outside to reception) our key did not work. So we had to go back to reception, then someone returned with us to let us in but informed us we would not have a working key until the next day...however, we were checking out in the morning.

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Highlights
8
FabulousBased on  39 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

Use Badge
Good to know
Check-infrom 10 amFREECheck-outuntil 2 pmFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Avalon (AVV)20.1 mi
Moorabbin (MBW)47.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room