Peppers The Sands Resort - Torquay

2 Sands Boulevard, Torquay, VIC, Australia, 3228show map
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2Guests1room
Highlights
8
FabulousBased on  52 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

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Overview

Offering an indoor swimming pool, a library and a tennis court, Peppers The Sands Resort is 10 minutes' drive from Australian National Surfing Museum. The unique hotel represents a sleek architecture in Torquay.

Guests can quickly get to Mt Duneed Estate, which is roughly 15 km away. The hotel offers perfect location 4 km from the center of Torquay.

Peppers The Sands Resort is located within a 40-minute drive from Avalon airport.

Rooms

A mini bar, pay television and a trouser press are provided in individual rooms at this hotel. Some rooms offer a breathtaking view over the park. These rooms have a modern décor and carpeted floors.

Eat & Drink

Guests can enjoy a comprehensive buffet breakfast every morning. The garden restaurant offers meals of local cuisine. There is a lounge bar with complimentary Wi-Fi and a terrace. Offering a variety of dishes, Hanners Restaurant and Bar are approximately 100 meters away.

A continental breakfast is served at the price of AUD 18 per person per night.  The hotel offers a buffet breakfast at the price of AUD 28 per person per night. 

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   112.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Indoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's menu

Cots

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Newspaper service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Garden area
  • Massage
  • Library

Room view

  • Garden view
  • City view
  • Golf view

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Avalon (AVV)20.1 mi
Moorabbin (MBW)47.2 mi
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Reviews
7.8
FabulousBased on  52  reviews
  • 10.0
    Exclusive

    Peppers, The Sands Resort is quality and comfortable. A great location in Torquay. We thoroughly enjoyed our spacious room, separate bedroom,huge bathroom and a balcony.Breakfast served in the restaurant had a great choice overlooking the golf greens.Overall a great relaxation stay.

    I wish the checkout time was a little later than 10am

  • 8.0
    Fabulous

    The Unit was excellent and spotless.

    Resturant very ordinary, let the resort down, food not a high standard and many flies including blowflies in the resturant at night and again at breakfast.

  • 6.2
    Good

    Its location in relation to what we were doing was good. Certainly golf would have been a draw card on another occasion.

    Well the basin in the bathroom was completely blocked the water did not run down the drain at all. The taps in the shower were very confusing and touchy in relation to hot and cold. Could burn someone. Cost of breakfast over and above the tariff is to much. We have stayed at Peppers in Sutton Forrest NSW where breakfast was included. An extra $50 for breakfast is to much.

  • 7.4
    Very good

    Fantastic place the room was great and also the views

    I did not feel welcome with the staff and we were very rushed by the staff in the restaurant , for the amount of money you would expect friendly staff

  • 10.0
    Exclusive

    Great location just outside Torquay VIC a five minute drive to the centre of town

  • 6.2
    Good

    Fire alarm and evacuation alarms both nights of our stay. No explanation or apology offered by staff.

  • 5.0
    Guest rating

    The value for money, is not sustainable. Too expensive, lacks facilities, not enough lounges, service very poor. In fact your Resort is a disgrace. I am the ceo of a very large Internation al Company & travel extensively. Your resort is not up to Australian standards let alone International. I would get better service from a motel, at $120 a night.

  • 8.2
    Fabulous

    The meal service was extremely slow. We did not expect recompense but it would have been nice to have been offered a free drink or coffee which regularly happens at our local cafe when they are only half as slow as the service we experienced.

  • 6.6
    Good

    Cleanliness. Bed was comfortable. Friendly staff at check in.

    A bit remote. Bar area lacked atmosphere. Locals get preference over TV and sofa near it !!

  • 9.2
    Superb

    Very clean and tidy room. Great location and the staff were extremely helpful and friendly.

  • 9.6
    Exclusive

    Dave from the front desk was awesome! And the location was great.

    No in-room kitchen facilities.

  • 8.2
    Fabulous

    Comfortable room, lap pool

    But far from main beach if no car

  • 8.2
    Fabulous

    location

    no free Wi-Fi, those days????????????????

  • 4.6
    Guest rating

    The swimming pool

    The staff from the restaurant were rude couldn't eat there on any night as staff said they were fully booked and yet told us to come back after 8.30pm only to tell us that they couldn't fit us in.Then we asked for them to make pizza for us only to be told by the staff wait I will take you order when I'm ready waited 15min hen left and when outside the hotel for food.Has room service it came 11/2 later and then came without lids on the food .Which is not a really hygienic,hair or other matter could fly into food.I Could go on ,but we will not saying with you again so I just wont bother

  • 4.2
    Guest rating

    Unfortunatley I have mainly bad things to say. We booked in for dinner and waited 1.5hrs for our mains and when they did arrive they were not what I would call 'fine dining' as was advertised. As compensation for the tardy service of our food we were offered a free desert and were able to choose from their ice-cream range (again not fine dining). The restaurant was poorly understaffed and while the ataff were very pleasant it did not stop us being let with a sour taste in our mouths. The next morning we were disappointed again to find that breakfast was ill prepared and unorganised with small amounts of food for the number of patrons and a constant problem of them running out of things. We stayed there for our one year anniversary hoping to have a laxurious and romantic time and instead were left very dissappointed and ill compensated. We will not stay with them again. I would recommend anyone who doesn't mind driving an extra hour to stay at the Mantra in Lorne instead it was half the price and more than double the experience in every way.

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Highlights
8
FabulousBased on  52 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in Australia

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 10 amFREE
Children & extra bedsOne child0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Avalon (AVV)20.1 mi
Moorabbin (MBW)47.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room